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Cookies and Privacy

This Privacy Statement sets out how we use and protect any information that you provide when using this website. It also provides information on how cookies are used to improve a users experience when browsing the site.

Anna Vickerman is committed to ensuring that your privacy is protected. This policy may change by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

This policy was last reviewed and is effective from 25 May 2018.

What we collect

We collect the following information when you contact us:

  1. Name
  2. Contact information including email address

What we do with the information we gather

  1. We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  2. Internal record keeping
  3. We may use the information to improve products and services
  4. We may periodically send promotional emails about new books, special offers or other information which we think you may find interesting using the email address which you have provided

Security

Anna Vickerman is committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and procedures to safeguard and secure the information collected.

How we use cookies

A cookie is a small file which asks permission from your web browser to be placed on your computer's hard drive. Once the browser accepts, the file is added and the cookie helps us analyse web traffic to our website.

Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences. We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system. Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the pages you visit and the geographical area you visit us from. You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

You can find out more about cookies here: http://www.aboutcookies.org.uk/

The following traffic log cookies are being used on our site:

_utmz stores where a visitor came from (search engine, search keyword, link) This cookie expires in 6 months.

_utma stores each user’s amount of visits, and the time of the first visit, the previous visit, and the current visit. Expires after 2 years from set/update.

_utmb and _utmc are used to check approximately how long you stay on our site: when a visit starts, and approximately ends. Expires after 30 minutes.

Links to other websites

Our website may contain links to other websites of interest and to our Social Network pages including Facebook and Twitter. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  1. In line with GDPR, you are, until you choose otherwise, opted out from us contacting you. Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate you want to opt in to being contacted. By default it is set to no  information to be used by anybody for direct marketing purposes
  2. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contacting us

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

You may request details of personal information which we hold about you. A small fee will be payable. If you would like a copy of the information held on you please contact us. If you believe that any information we are holding about you is incorrect or incomplete, please contact us as soon as possible.

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